Chegg Wants Disputes in Private, Holds All the Termination Keys

Chegg is an online education platform offering textbooks, homework help, and test prep. Their terms stack the deck in arbitration, give them broad account kill switches, and require you to shoulder password security alone.

🔴 Disputes go to arbitration, not court. You can't sue in a class action unless you opt out within 30 days of signing up. Most people won't. This locks you into private arbitration instead.

🔴 Chegg can terminate your account whenever they want, no notice required. You lose access to everything tied to that account. No explanation necessary.

🔴 You own all password security risk. If someone cracks your password, Chegg isn't responsible for any resulting account activity or abuse. That's entirely on you.

🟡 Your location determines which rules apply to you. If you're outside the US, textbook services don't work anyway. Jurisdiction matters, and not always in your favor.

🟢 Minors get a safety checkpoint. The service is available to ages 13 and up, but parents or guardians have to review and agree to the terms first.

C-grade terms. The arbitration clause and account termination power are the real sticking points.

This breakdown is based on Chegg's publicly available Terms of Service and/or Privacy Policy. It may contain mistakes. Spot one? Let us know.