Zoom's Terms: You Can't Sue Them. They Can Change Everything. We Read It.

Zoom is a video conferencing platform used by millions for meetings, webinars, and remote work. Here's what the terms actually say.

🔴 You lose the right to sue Zoom as a group. The arbitration clause blocks class-action lawsuits. You can only pursue individual claims, which means the company faces less collective pressure when things go wrong.

🔴 Zoom can delete features or shut down services whenever it wants. They reserve the right to modify or discontinue any service at their sole discretion. If you rely on a specific feature, there's no contractual guarantee it stays.

🟡 You're responsible for what happens on your account. End Users on your account — whether invited, shared with, or connected — remain your liability. Zoom doesn't take that on.

🔴 Zoom can access your calls, chats, and messages without your explicit permission. They claim it's for legal, safety, security, and support purposes. The terms don't require you to consent each time.

🟢 Your audio, video, and messages won't be fed into AI training models. Zoom explicitly states they don't use communications content to train AI. That's a clear boundary.

D grade means Zoom's terms tilt heavily in their favor. Arbitration, unilateral changes, and broad access rights are the main pressure points.

This breakdown is based on Zoom's publicly available Terms of Service and/or Privacy Policy. It may contain mistakes. Spot one? Let us know.